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GHIRELLI CARE - ROSALET®️ INTERNATIONAL GUARANTEE----------
We want your Ghirelli purchase to give you a new rosary experience; you are part of our family.
We are always close to you for every need.Returns related to Rosalet® in case of wrong size are allowed within 5 days after receipt of the order. After that, the product will be analyzed for perfect condition, at which time an exchange will be made.
DAILY USE OF YOUR ROSALET®️
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We thank you for choosing Rosalet®️.
Ghirelli jewelry is created to be a part of you, worn and used everyday, not just on special occasions, to be experienced intensely.
Your Rosalet®️ is a precious piece of jewelry but at the same time a comfortable Rosary, it is made in Italy with quality components, some simple attentions will allow you to keep it intact in its beauty.
- Be careful not to hook onto something to avoid accidentally tearing it.
- Do not rub it on rough surfaces to avoid marks on the plating.
- Do not come in contact with water, perfumes, creams or chemical liquids of any kind.
- When you wear it, before you close it, position the beads well on the sides of the Cross (five on one side and five on the other) and make sure that only the chain is inside the clasp, check that it is correctly positioned in the seat at the base of the Cross, and press until you hear the locking "click".
CLEANING YOUR ROSALET®
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Rosalet®️ is plated with Rhodium, Rose Gold or Yellow Gold, simply use a soft cloth to clean it.
GUARANTEEING YOUR ROSALET®
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The uniqueness of each creation is guaranteed by this certificate, which protects its authenticity by attesting to the very high quality of the materials used and ensuring that you own a unique piece of jewelry.
To guarantee the beauty and reliability of Rosalet, Ghirelli subjects each piece to rigorous testing after the assembly phase. Due to the strict quality criteria adopted, all new Rosalets purchased from an authorized retailer or ghirelli.com come with an international warranty valid for 24 months from the date of purchase, certifying the authenticity of the creation and the exclusive design.
WHAT'S NOT COVERED BY YOUR ROSALET®️ WARRANTY
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- defects or damage resulting from misuse, negligence or accident (rips, bumps, knocks, crushing, etc.)
- breakage of chain or rings by accidental tearing
- damage to plating due to external agents (any liquids, chemicals, cooking vapors, cosmetics, etc.)
OUT-OF-WARRANTY PAID REPAIRS
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Ghirelli®️ is a Brand that has been designing and manufacturing Rosary Jewelry in its factory in Northern Italy near Venice for over 30 years.
That's why we can take care of your Rosalet®️-we know it well-it's our creation.
We are there for you even after the warranty, if you would like any of these repairs please contact our dedicated Rosalet®️ customer team at rosalet@ghirelli.com
- chain replacement
- cross or plate repair
- restoration of missing beads
- plating restoration
- cubic zirconia restoration
