Shipping policy

Import taxes and customs duties

For specific areas and for non-EU countries, shipments may be delayed due to customs blocks entering or leaving the area. The delivery times indicated do not include any customs blocks.

GHIRELLI is not responsible for customs blocks, as each country regulates the import or export trade within its own laws. Customs duties are charged directly by the customs of individual countries, for these reasons we are unable to provide or predict the amounts of customs duties. For more information, you can contact your country's customs office.

You are in charge of the payment of customs duties, and you will have to pay the relative amount on delivery. If you do not intend to pay the relative amount, the shipment cannot be delivered and will be returned to the sender with return costs charged on you. Under no circumstances will we be able to refund amounts related to customs duties or import taxes.

All orders for destinations outside the EU will be sent with their own invoice certifying the actual value of goods in euros.